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A History of Improving the Performance of People, Processes and Organizations

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Fred Nickols' Project History

Managing Partner, Distance Consulting LLC

Client

Project Description

ACT

Advice, Counsel and Assistance re Communities of Practice (CoPs)

ARRIS

Invited Presentation: "The Goals Grid"

Designed and Facilitated a Goals Grid Review of CEO's Strategic Goals

Bemis Inc

Developed a Training Module on Delegation Skills

Care Improvement Plus

Invited Presentation: "Change Management"

The College of New Jersey

Assistance Developing a Strategic Plan for The School of Business

Dell University

Invited Presentation: "The Autonomous Performer"

Invited Presentation: "Solution Engineering"

EUCI (Electric Utility Consultants Inc)

Invited Webinar: "Change Management in Hard Times

GlaxoSmithKline

Invited Presentation: "Communities of Practice"

Human Performance Systems Inc

Review of a Job/Task Analysis Template for Autonomous Workers

Jeslen Corporation

Hewitt Associates Strategic Decision Making Process Model

Trocal North America (Acting General Manager)

Warner-Lambert: KM Intranet Resource (Prototype Site)

Warner-Lambert: Knowledge Management (KM) Communication Plan

Warner-Lambert: Community of Practice (CoP) Start Up Kit

Warner-Lambert: Executive-Level Briefing Book Regarding Knowledge Management (KM)

Arvin: Training Materials for Effective Sales Presentations

Grant Thornton: The Consulting Business: Guided Self-Instructional Materials

Grant Thornton: Problem Solving: Guided Self-Instructional Materials

Grant Thornton: Time Management: Guided Self-Instructional Materials

Ingram Micro: Study of Current Issues in Distribution

Church of New Jerusalem: Telephone Interviews Related to Restructuring of Treasurer's Office

Review Design of Strategic Planning Session

NOHLGA

Design and Facilitation of a Strategic Planning Session

Scientech

Invited Presentation: "Change Management"

Shared Performance LLC

Ongoing Advice and Counsel to the CEO

SmartDraw.com

Ongoing Writing Services in Support of SmartDraw's "Working Smarter" Blog

Three and Two Enterprises

Consulting Services in Support of Establishing a Consulting Service

 

Independent Consultant (1984 - 1997)

Client

Project Description

Bell Laboratories

QC Documentation - Positioning & Marketing

Community Mutual Insurance Company (Blue Cross & Blue Shield)

Job Aids for Medical Claims Examiners

Introduction of an Automated Claims Process System

PC-Based Claims Entry & Editing System

PC-Based Job Aids & Training for Claims Coders

PC-Based Medical Nomenclature to Code System

Study of Medicare Claims Processing Operations

Educational Testing Service

Design of Document Analysis Function

Design of Document Analysis Workstations

Design of Document Analysis Training

PC-Based College Code Inquiry System

PC-Based Customer Inquiry System

Revision of QC Shop Structure & Process

Study of Operations Functions

Monarch Resources Inc

Roll-Out of Variable Life Insurance Product & Supporting System

PC-Based Variable Life Insurance Policy Administration System

PC-Based Life Insurance Sales Illustration Systems

Outcomes Development Corporation

Outcome Selling Marketing Materials

Proprietary Product

QC Auditor Performance Reporting System

Schear Family Clinic

Study of Impact of New System on Clinic Operations

Systems Corporation of America

GTE Basic Sales Training

GTE Sales Management Training

 

President, Organization Performance Systems (1979 - 1984)

Client

Project Description

A. T. Kearney

Design for Training Course in Managing Consulting Engagements

AT&T Corporate

Analysis of Organizational Measurement Systems

Needs Assessment for Corporate Planning Training

AT&T HRD

Basic Management Skills (Videotapes)

Evaluation of Job Definition Training Course

Evaluation of AT&T's "Training Development Standards"

Getting Up to Speed Manual for New Managers

Needs Assessment for Transition Management

Tom Peters and The Excellent Companies (Videotape)

Planning & Controlling Work Workshop

Time Management Workshop

AT&T Information Systems

Information System User's Job Aid

AT&T Yellow Pages

Getting Up to Speed Manual for New Managers

Study of Marketing Staff Requirements

Bell South

Market Plan

Booz ● Allen & Hamilton / Empire State Blue Cross & Blue Shield

Medical Claims Examiners Training Course

Documentation of Claims Adjudication Process

C & P Telephone Company

Performance Management Measures & Standards

CENTEC

Data Base Designers Training Course

CITICORP

Documentation of Claims Adjudication Process

Travelers Checks Claims Examiners Training Course & Job Aids

Educational Testing Service

Development of a Common Systems Architecture

Documentation of Data Systems (Structure & Process)

Documentation of Suspend Resolution Process

Study of Feasibility of Algorithmic Application

Financial Aid Assistants Training & Job Aids

Study of Cross-Divisional Operations (COPA & COD)

GENSCO

Proposal Preparation for Underwater Systems

Hooper-Goode

Evaluation of Xerox' Professional Selling Skills (PSS)

NYNEX

Facilitated Session on Corporate Performance & Productivity

 

President, Systems Corporation of America (1976 - 1979)

Client

Project Description

AT&T Long Lines

National Account Managers Training Course

Sales Managers Training Course

AT&T Marketing

Account Analysis & Planning Course

Evaluating of Data Sales Training Course

Systems Selling Training Course

AT&T Yellow Pages

Analysis of Yellow Pages Sales Crew Performance

C & P Telephone Company

Market Administrators Program

 

Vice President of Consulting Operations, The Athena Corporation (1975 - 1976)

Client

Project Description

AT&T Long Lines

Analysis of Human Machine Function Allocation

Invited Paper: "The Systems Development Process - No Place for Human Beings"

Computer Programmer's Course (COBOL/JCL)

Systems Analyst Training Course

Total Systems Development Process: A Handbook

AT&T Marketing

Customer Systems Support Specialists Training

Ortho Pharmaceuticals (J&J)

District Sales Manager's Handbook

Simpson Timber Company

Management Development Program

Xerox Corporation

Telephone Sales Training Course

 

 

Director, T&D, Manpower Development Services (1974 - 1975)

Client

Project Description

Lipton Tea (Unilever)

Basic Selling Skills Training Course (Programmed)

Ortho Pharmaceuticals (J&J)

Product Knowledge Training Program (Programmed)

Product Promotion Training Program (Programmed)

U.S. Navy

Shipboard Engineering Manual (Programmed)

 

Instructional Systems and OD Specialist United States Navy (1955 - 1974)

Client

Project Description

Southern California Trades Council

Contract Access Job Aid for Construction Supervisors

U.S. Navy

Guided Missile Research & Development

Development of Extended Range Gunfire Procedure

Instructional System Developer's Training Course

Programmed Instruction Writer's Course

Analysis of Organization Development Consultant's Curriculum

Command Action Planning System (CAPS) Workshop

The Navy's Human Goals Program

Crisis Intervention Team

 

This page last updated on September 13, 2014