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PerformanceXpress

Knowledge Worker Column

I write this column on a monthly basis and have done so for several years.  As a consequence of an overhaul of ISPI's site some time back, links to columns published before 2016  disappeared.   However, I retained copies of my original submissions and I placed reconstructed versions here on my site. Underlined blue links are to those reconstructed columns .  As a consequence of the most recent overhaul of ISPI's site, ALL links to all columns have disappeared.  However, I will continue to post .pdf versions of my columns here on my site. The red pdf links below will take you to a pdf version of the column in question.  The blue links for years 2011 through 2015 will also take you to .pdf files.  At the present time there are no working links to the ISPI site.

If you have any questions or suggestions, please use the Questions link at the bottom of this page to send them along to me.

2021 Columns

  • Three Basic Business Priorities (August 2021)     .pdf

  • Behavior Control Theory (July 2021)     .pdf

  • A Recipe for Successful Change (June 2021)     .pdf

  • Fix the System, Not the People (May 2021)     .pdf

  • At the Heart of It All (April 2021)     .pdf

  • Four Dimensions of Intervention (March 2021)     .pdf

  • Aligning Actual and Expected Performance (February 2021)     .pdf

  • Rethinking SWOT Analysis (January 2021)     .pdf

2020 Columns

  • To Make Knowledge Work Productive (December 2020)   .pdf

  • Analyzing Performance Problems (November 2020)   .pdf

  • Collective Control (October 2020)     .pdf

  • Upping the ROI of Your Training Department (September 2020).    .pdf

  • Serendipitous Performance Consulting (August 2020)     .pdf

  • The Six C's of Successful Team Performance (July 2020)     .pdf

  • Theory of Relativity - Applied to Ends and Means (June 2020)    .pdf

  • Three Worlds of Work - and Six Kinds of Work (May 2020)    .pdf

  • Rummler Had It Wrong (April 2020)    .pdf

  • The Control of Human Performance (March 2020)   .pdf

  • The Performance Path (February 2020)  .pdf

  • A Moment of Insight (January 2020)  .pdf

2019 Columns

  • What Kind of Problem Solver are You? (December 2019)    pdf

  • No Knowledge Worker Column (November 2019)

  • What Business are You In?  (October 2019)   pdf

  • What's in A Name?  A Case in Point (September 2019)     pdf

  • What's In A Name? (August 2019)     pdf

  • A Transfer of Training Problem (July 2019)    pdf

  • The Jigsaw Puzzle of Performance Improvement (June 2019)     pdf

  • Quality of Service Profile (May 2019)    pdf

  • Beyond Post-Industrial Society: A Fourth Era? (April 2019)     pdf

  • What Kind of Performance Improvement Professional are You?  (March 2019)     .pdf

  • Tom Gilbert meets Douglas McGregor and Kurt Lewin (February 2019)    pdf

  • The Systems View: A Poem of Sorts (January 2019)    pdf

2018 Columns

  • Good People in a Bad System (December 2018)    pdf

  • When Control Systems Collide (November 2018)    pdf

  • A Control Theory View of Goal Achievement (October 2018)    pdf

  • The Heart of Achievement (September 2018)    pdf

  • The Quality of Performance Matrix (August 2018)    pdf

  • The Achievement Path - A Workplace Example (July 2018)    pdf

  • No Knowledge Worker Column (June 2018)

  • The Achievement Path (May 2018)     pdf

  • The Achievement Cycle (April 2018)    pdf

  • The Energy Equations (March 2018)    pdf

  • The Kaleidoscope Effect (February 2018)    pdf

  • Training Needs Assessment: Tool or Trap (January 2018)    pdf

2017 Columns

  • My Last Column (December 2017)    pdf

  • DIKW and Shakespeare (November 5, 2017)    pdf

  • Performance Control Theory (October 9, 2017)    pdf

  • Smart Ain't Enough (September is a repeat of the August Column)

  • Smart Ain't Enough (August 3, 2017)    pdf

  • Boosting Knowledge Worker Productivity (July 8, 2017)    pdf

  • Feedback Isn't Between You and Me (June 7, 2017)    pdf

  • Drucker's Dictums (May 12, 2017)    pdf

  • We Live in Two Different Worlds (March 30, 2017)    pdf

  • Fit & Fitness: The Keys to Sustainability (March 3, 2017)    pdf

  • Work is Disappearing (February 4, 2017)    pdf

  • Do It Yourself Performance Improvement (January 6, 2017)   pdf

2016 Columns

  • Reframing Performance Appraisals (December 1, 2016)    pdf

  • The First Commandment of Leadership (November 1, 2016    pdf

  • Seven Performance Hats (October 3, 2016)    pdf

  • Successful Performance (September 1, 2016)    pdf

  • A Technician's Perspective (August 1, 2016)    pdf

  • Three Problem Solving Elves (July 1, 2016)    pdf

  • Kurt Lewin meets B.F. Skinner (June 1, 2016)    pdf

  • The Domino Theory of Results (May 2, 2016)    pdf

  • Using the Rules to Your Advantage (April 1, 2016)    pdf

  • The Age of Contribution (March 1, 2016)    pdf

  • Solution Paths - Another Example (February 15, 2016)    pdf

  • No Knowledge Worker Column (January 2016)

2015 Columns

2014 Columns

2013 Columns

2012 Columns

2011 Column

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This page last updated on July 8, 2022