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PerformanceXpress

Knowledge Workers Column

I write this column on a monthly basis.  Recently, ISPI redirected many of the links below so it will take some time for me to reconstruct them.  Essentially, there are no links to columns published before 2016.  Links that are still working are in blue.  In the meantime, you can search for a particular column on ISPI's site.

If you have any questions or suggestions, please use the Questions link at the bottom of this page to send them along to me.

  • What Does Your Work Profile Look Like (January 5, 2015)

  • Recognition & Accountability: Two Sides of the Same Coin (December 1, 2014)

  • Change Management in A Nutshell (November 3, 2014)

  • Employee Engagement: Enticing but Elusive (October 1, 2014)

  • Five Keys to Successful Change Management (September 1, 2014)

  • The Performance Sweet Spot (August 1, 2014)

  • Putting the GAP-ACT Model to Work (July 1, 2014)

  • The GAP-ACT Model of Human Behavior & Performance (June 2, 2014)

  • Thinking about Performance Engineering (May 1, 2014)

  • Fixing those "Broken" Performance Appraisal Systems (April 1, 2014)

  • The Consultant's Competency Circle: A Postscript for Internal Consultants (March 1, 2014)

  • A Baker's Dozen of Factors Affecting Human Performance (February 1, 2014)

  • First, Define Your Terms (January 1, 2014)

  • Two Keys to Improving Productivity through Training (December 1, 2013)

  • Where the Heck are the Schematics?  (November 1, 2013)

  • The Self Managed Employee as a Living Control System (October 1, 2013)

  • There's a New SME in Town (September 3, 2013)

  • Bridging the Gap Between Ends and Means: The Role of Strategy Part 2 (August 1, 2013)

  • Bridging the Gap Between Ends and Means: The Role of Strategy Part 1 (July 1, 2013)

  • A Letter to Mr. Taylor (June 3, 2013)

  • What Does Your Power Profile Look Like? (May 1, 2013)

  • Consulting DNA: Diagnosis, Negotiation, Action (April 1, 2013)

  • Competitive and Industry Analysis for HPT Practitioners (March 1, 2013)

  • The Problem Solving Bases and the Logic for Covering Them (February 1, 2013)

  • Five Easy Ways to Screw Up a Change Effort (January 2, 2013)

  • Five Kinds of Gaps and What to Do about Them (December 3, 2012)

  • Helping People Get through What They Are Going Through (November 1, 2012)

  • Think Inside the Box (June 1, 2011)

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This page last updated on December 14, 2017